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The festive season is a time to celebrate and be with family, but as we all know, it's also a time to be extra vigilant when it comes to security.

Here's how you can look after your Virgin Credit card in order to protect yourself from card fraud these upcoming holidays.

Whilst using a credit card to reduce the risks associated with carrying lots of cash, you also need to take extra care.

The South African Banking Risk Information Centre (SABRIC)’s website offers the following tips to avoid card fraud:


  • Ensure that you get your own card back after every purchase.
  • Never let the card out of your sight when making payments.
  • Always check transaction slips for correct purchase amounts before you sign them.
  • Chip Credit cards also require a PIN for transactions at points of sale (paying for goods/services).
  • Protect your cards as if they were cash. Never let them out of your sight and ensure that you get them back after every purchase.


  • Destroy your credit card receipts before discarding them.
  • Review your account statements on a timely basis; query disputed transactions with your Bank immediately.
  • Keep your transaction slips and check them against your statement to spot any suspicious transactions and query them immediately.


  • When shopping online, only place orders with your card on a secure website
  • Do not send e-mails that quote your card number and expiry date.


  • While transacting always keep an eye on the ATM Card slot to ensure that your card is not taken out, skimmed and replaced without your knowledge.
  • Should your card be retained by an ATM, contact your Bank and block your card before you leave the ATM.
  • Subscribe to your Bank's SMS notification services; this will inform you of any transactional activity on your account.


  • Never write down your PIN or disclose it to anyone.
  • Report lost and stolen cards immediately.
  • Sign your card on the signature panel as soon as you receive it to stop anyone else from taking ownership or trying to use it.
  • Your credit card is not transferable. Only the person whose name appears on the front of the card is authorised to use it.
  • If you have a debit, cheque and credit card, don’t choose the same PIN for all of them, so that if you lose one, the others will still be safe.
  • Make a list of all your cards and their numbers and store it in a safe place.

Stay safe over the holiday season.

Virgin Money South Africa (Pty) Ltd supported by Absa Bank Limited, Reg no 1986/004794/06 An Authorised Financial Services Provider Registered Credit Provider (NCRCP7)